Emergency Water Damage Restoration

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Emergency Services

At your door in 59 minutes or less – guaranteed!

If your property has experienced water damage, fire damage, or is in need of emergency crime or trauma scene cleanup, Icon Property Rescue will quickly restore your property – no matter the size! Our emergency services team is available 24/7.

When you call Icon Property Rescue, we’ll dispatch a team to your property immediately. No one else responds as quickly as we do.

Specialty Services

Safely remove hazards from your property

Whether you are dealing with mold, biohazardous materials, dangerous chemicals, or radon gas, Icon Property Rescue can help. We’ll thoroughly cleanup your property, following all established protocols to ensure the safe removal and disposal of hazardous materials.

We specialize in cleaning up properties other companies won’t. Our highly experienced team is here to serve you and will restore your property back to normal.

Cleaning Services

Experience the best carpet & duct cleaning

We specialize in restoring properties, so with our cleaning services we go above and beyond what your typical cleaners offer. We have invested in the latest technology and the highest quality equipment so our customers receive only the very best.

If you have been dissatisfied with other cleaning providers in the past, we invite you to try our services to experience truly clean carpets and ducts.

Here are a few of iCon's customer reviews...

ICON Property Rescue FAQs

To check if your sump pump backup is working, pour some water into the sump pit. The backup pump should turn on and move the water out of the pit. If it does not, you will need to troubleshoot the problem.

One common issue with backup pumps is that they are not properly plugged in or connected to a power source. Make sure the backup pump is plugged in and check the circuit breaker to ensure it has not been tripped. If everything appears to be in order, there may be something wrong with the pump itself and it will need to be replaced.

*Our friends at Dry Kings Water & Fire Disaster Solutions in San Francisco, CA provided us with this answer.

The first thing to do when your basement floods is to turn off the water.

Next, you’ll want to start removing the water as quickly as possible. You can do this with a wet/dry vacuum or a submersible pump. If you have any furniture or other belongings in the basement, you’ll also want to move them to higher ground.

And lastly, you’ll want to search online for a restoration company near me to fix the leak.

During a basement flood, shut off the power and water supply to basement. Siphon water from a drain or sump pump to a safe area. Remove any valuables. For every gallon of water that enters, remove one gallon with a water pump, bailing can, shop vacuum etc. Use towels for soggy items and buckets for clean-up like contents on floor and furniture upholstery. Disinfect wet floors by wiping them down with 1 part bleach mixed in 10 parts cool (not hot) water. Finish cleanup; put furniture back; let dry thoroughly; repackage boxes etc.; replace coverings such as carpets or rugs if necessary.

*Clean Zone in Gainesville, FL provided us this wonderful information!

In order for soot removal to be successful, try pouring a small amount of vinegar onto the soot. The acid in the vinegar will dissolve some of the soot particles, which can be wiped away with a clean cloth or paper towel.

Soot is created when wood catches fire. If you have an old cast iron fireplace but it does not have a glass that covers it, then you could find yourself dealing with lots of soot if you forget to cover up your fireplace before putting on fresh logs. This leaves behind dark stains that are nearly impossible to get rid of without professional help because they are located right next to wood and wispy smoke residue with either paint or new plastering over them is usually unsuccessful at getting out these stubborn carpet stains.

The first thing to do for smoke odor removal is to eliminate the source of the odor. Ideally, this would be done by using a vent fan and air scrubber with activated charcoal filters. If you don’t want to remove the source (like if you’re cooking something on an electric stove), then you can try various deodorizers such as scented candles or deodorant sprays; but they will only mask the odor and create another chemical one instead of removing it for good.

It’s important to eliminate all sources of smoke-related chemicals like nicotine, benzene, and hydrogen cyanide from your home because they can cause health problems even days after exposure (especially among vulnerable groups like children).

*Thanks to Odorz in Chicago for providing this content for us!

There are a few ways to remove soot from walls. One is to use a vacuum cleaner with a brush attachment to remove the soot. Another is to mix equal parts of water and vinegar in a spray bottle and lightly spray the soot. Wipe the area clean with a sponge or cloth. Another option is to make a paste of baking soda and water and apply it to the soot. Let it sit for 10-15 minutes, then wipe clean with a sponge or cloth.

To learn more, check out our article to learn more about how to remove soot from walls.

If your home has been affected by a fire, the first order of business is to contact your insurance company. They will have a claims adjuster assess the damage and provide you with guidance on what to do next. In the meantime, here are some basic steps to take:

  • Remove all damaged items from the house and discard them properly.
  • Make sure the structure of your home is sound and intact. If it’s not, you’ll need to take appropriate action, such as boarding it up.
  • Wash all surfaces with soapy water to remove any traces of smoke or soot.
  • Dry everything thoroughly before attempting to reassemble or repair anything. Mold will grow quickly in areas that were under water, so be sure to contact a local restoration company to help you.
  • Your windows will even have soot on them and need to be cleaned, so contact a local window cleaner who can help with this.

Thanks to our good friends at Blue Skies Services here in Cincinnati for providing us with this wonderful & helpful information.

New Sump Pump Repair fix or install in Cincinnati OHA sump pump is a device that sits in a hole, called a sump, at the lowest part of your basement. The purpose of a sump pump is to remove water that accumulates in the sump from your basement. Water can accumulate in the sump for many reasons, including:

• Heavy rains or melting snow can cause water to enter your basement through cracks or openings in the foundation.

• If your home has no drainage system and rainwater or melted snow flows towards your house instead of away from it, the water will collect in the lowest part of your yard and eventually make its way into your basement through the soil.

• If you have a groundwater problem, this may mean that groundwater levels are too high outside your home.

If you feel you need a new sump pump, or need sump pump repair, contact us! 

We fix sump pumps all the time!

Yes, we are a licensed contractor who can handle all sump pump issues, installation, and repair.

Basement water can come from a number of different sources, including roof drainage, foundation cracks, and improperly sealed windows and doors.

If you suspect that your basement is flooding because of water seeping in from outside, the first step is to check the condition of your home’s roof and gutters. Make sure that they are properly cleaned and free of debris, and that the drainage system is functioning properly.

If you find that the source of your basement water is a crack in the foundation, you will need to repair it as soon as possible. Sealing Foundation cracks can be a difficult process, but it is important to take action and call a professional restoration company before the problem gets worse.

Thanks to Elek Plumbing for sharing this great information!

If you’re dealing with water, fire, or smoke damage, you’ll likely need the services of a restoration company. Restoration companies are responsible for safely and effectively cleaning up and restoring homes and businesses that have been damaged by water, fire, or smoke. In some cases, they may also be responsible for repairing or replacing damaged materials.

Water damage can often be caused by burst pipes, leaks, floods, or other accidents. If not dealt with promptly and correctly, water damage can lead to serious structural problems as well as mold growth. Fire damage is usually the result of accidental fires started by electrical shorts or faulty wiring. And smoke damage can come from both indoor and outdoor sources like cigarettes, wildfires, and cooking.

This answer was provided by our friends at Advanced DRI.