Emergency Water Damage Restoration

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Emergency Services

At your door in 59 minutes or less – guaranteed!

If your property has experienced water damage, fire damage, or is in need of emergency crime or trauma scene cleanup, Icon Property Rescue will quickly restore your property – no matter the size! Our emergency services team is available 24/7.

When you call Icon Property Rescue, we’ll dispatch a team to your property immediately. No one else responds as quickly as we do.

Specialty Services

Safely remove hazards from your property

Whether you are dealing with mold, blood and body fluids or biohazardous materials, Icon Property Rescue can help. We’ll thoroughly cleanup your property, following all established protocols to ensure the safe removal and disposal of hazardous materials.

We specialize in cleaning up properties other companies won’t. Our highly experienced team is here to serve you and will restore your property back to normal.

Cleaning Services

Experience the best carpet & duct cleaning

We specialize in restoring properties, so with our cleaning services we go above and beyond what your typical cleaners offer. We have invested in the latest technology and the highest quality equipment so our customers receive only the very best.

If you have been dissatisfied with other cleaning providers in the past, we invite you to try our services to experience truly clean carpets and ducts.

ICON Property Rescue FAQs

To check if your sump pump backup is working, pour some water into the sump pit. The backup pump should turn on and move the water out of the pit. If it does not, you will need to troubleshoot the problem.

One common issue with backup pumps is that they are not properly plugged in or connected to a power source. Make sure the backup pump is plugged in and check the circuit breaker to ensure it has not been tripped. If everything appears to be in order, there may be something wrong with the pump itself and it will need to be replaced.

*Our friends at Dry Kings Water & Fire Disaster Solutions in San Francisco, CA provided us with this answer.

The first thing to do when your basement floods is to turn off the water.

Next, you’ll want to start removing the water as quickly as possible. You can do this with a wet/dry vacuum or a submersible pump. If you have any furniture or other belongings in the basement, you’ll also want to move them to higher ground.

And lastly, you’ll want to search online for a restoration company near me to fix the leak.

During a basement flood, shut off the power and water supply to basement. Siphon water from a drain or sump pump to a safe area. Remove any valuables. For every gallon of water that enters, remove one gallon with a water pump, bailing can, shop vacuum etc. Use towels for soggy items and buckets for clean-up like contents on floor and furniture upholstery. Disinfect wet floors by wiping them down with 1 part bleach mixed in 10 parts cool (not hot) water. Finish cleanup; put furniture back; let dry thoroughly; repackage boxes etc.; replace coverings such as carpets or rugs if necessary.

*Clean Zone in Gainesville, FL provided us this wonderful information!

In order for soot removal to be successful, try pouring a small amount of vinegar onto the soot. The acid in the vinegar will dissolve some of the soot particles, which can be wiped away with a clean cloth or paper towel.

Soot is created when wood catches fire. If you have an old cast iron fireplace but it does not have a glass that covers it, then you could find yourself dealing with lots of soot if you forget to cover up your fireplace before putting on fresh logs. This leaves behind dark stains that are nearly impossible to get rid of without professional help because they are located right next to wood and wispy smoke residue with either paint or new plastering over them is usually unsuccessful at getting out these stubborn carpet stains.

The first thing to do for smoke odor removal is to eliminate the source of the odor. Ideally, this would be done by using a vent fan and air scrubber with activated charcoal filters. If you don’t want to remove the source (like if you’re cooking something on an electric stove), then you can try various deodorizers such as scented candles or deodorant sprays; but they will only mask the odor and create another chemical one instead of removing it for good.

It’s important to eliminate all sources of smoke-related chemicals like nicotine, benzene, and hydrogen cyanide from your home because they can cause health problems even days after exposure (especially among vulnerable groups like children).

*Thanks to Odorz in Chicago for providing this content for us!

There are a few ways to remove soot from walls. One is to use a vacuum cleaner with a brush attachment to remove the soot. Another is to mix equal parts of water and vinegar in a spray bottle and lightly spray the soot. Wipe the area clean with a sponge or cloth. Another option is to make a paste of baking soda and water and apply it to the soot. Let it sit for 10-15 minutes, then wipe clean with a sponge or cloth.

To learn more, check out our article to learn more about how to remove soot from walls.

If your home has been affected by a fire, the first order of business is to contact your insurance company. They will have a claims adjuster assess the damage and provide you with guidance on what to do next. In the meantime, here are some basic steps to take:

  • Remove all damaged items from the house and discard them properly.
  • Make sure the structure of your home is sound and intact. If it’s not, you’ll need to take appropriate action, such as boarding it up.
  • Wash all surfaces with soapy water to remove any traces of smoke or soot.
  • Dry everything thoroughly before attempting to reassemble or repair anything. Mold will grow quickly in areas that were under water, so be sure to contact a local restoration company to help you.
  • Your windows will even have soot on them and need to be cleaned, so contact a local window cleaner who can help with this.

Thanks to our good friends at Blue Skies Services here in Cincinnati for providing us with this wonderful & helpful information.

New Sump Pump Repair fix or install in Cincinnati OHA sump pump is a device that sits in a hole, called a sump, at the lowest part of your basement. The purpose of a sump pump is to remove water that accumulates in the sump from your basement. Water can accumulate in the sump for many reasons, including:

• Heavy rains or melting snow can cause water to enter your basement through cracks or openings in the foundation.

• If your home has no drainage system and rainwater or melted snow flows towards your house instead of away from it, the water will collect in the lowest part of your yard and eventually make its way into your basement through the soil.

• If you have a groundwater problem, this may mean that groundwater levels are too high outside your home.

If you feel you need a new sump pump, or need sump pump repair, contact us! 

We fix sump pumps all the time!

Yes, we are a licensed contractor who can handle all sump pump issues, installation, and repair.

Many people are concerned about mold growth in their homes, but they may not be sure whether they need to hire a professional to remove it. While it is possible to clean mold yourself, there are some important considerations to keep in mind. First of all, mold can be difficult to reach, and it can quickly spread to other parts of the house if not properly contained. In addition, some types of mold release spores into the air, which can cause respiratory problems if inhaled.


For these reasons, it is often best to hire a professional mold removal service. These companies have the necessary equipment and experience to safely and effectively remove mold from your home.

This information was provided by Disaster Rescue! You can learn more about them here: disasterrescue.com.

Basement water can come from a number of different sources, including roof drainage, foundation cracks, and improperly sealed windows and doors.

If you suspect that your basement is flooding because of water seeping in from outside, the first step is to check the condition of your home’s roof and gutters. Make sure that they are properly cleaned and free of debris, and that the drainage system is functioning properly.

If you find that the source of your basement water is a crack in the foundation, you will need to repair it as soon as possible. Sealing Foundation cracks can be a difficult process, but it is important to take action and call a professional restoration company before the problem gets worse.

Thanks to Elek Plumbing for sharing this great information!

If you’re dealing with water, fire, or smoke damage, you’ll likely need the services of a restoration company. Restoration companies are responsible for safely and effectively cleaning up and restoring homes and businesses that have been damaged by water, fire, or smoke. In some cases, they may also be responsible for repairing or replacing damaged materials.

Water damage can often be caused by burst pipes, leaks, floods, or other accidents. If not dealt with promptly and correctly, water damage can lead to serious structural problems as well as mold growth. Fire damage is usually the result of accidental fires started by electrical shorts or faulty wiring. And smoke damage can come from both indoor and outdoor sources like cigarettes, wildfires, and cooking.

This answer was provided by our friends at Terry’s Restoration!

The primary and most important thing you should do is to call a professional. It’s important to move quickly and get a professional on-site that can assess the situation and provide recommendations for what action to take when you need to clean up water damage.

There are several steps you can take before a professional arrives:
1) Make sure everyone in your home is safe – if there is standing water in any part of your house evacuate until it is determined if electricity has been affected by the water (avoid wading through standing water).
2) Locate the source of the water damaged area – this will help determine what steps will be taken next by identifying where the moisture came from.
3) Document all items that have been affected – This includes wet belongings such as furniture, carpets/rugs etc., so they can be replaced or repaired if necessary; also document walls/ceilings that have sustained visible signs of damage so repairs may be made if needed.
4) Take action where possible – If possible remove movable items including furniture away from areas with excess moisture and open windows & doors for ventilation purposes – keep fans running within areas with excessive humidity but avoid using heaters unless instructed by professionals as this could lead to mold growth; when dealing with carpeted floors use towels & mops instead of vacuums which could spread contaminated material throughout other parts of your home.
5) Lastly contact a local restoration company – They will have trained professionals who have experience dealing with all kinds of catastrophes like floods & fires who’ll know exactly what needs to be done in order to restore your property quickly & effectively saving both money & time; they’re able to respond faster than insurance companies providing assistance immediately which helps greatly reduce long term costs associated with damages left unchecked!

We appreciate our friends at Mold Solutions USA in Florida for sharing this valuable information with us!

Special thanks to Dan’s Carpet Cleaning for providing us with this valuable information!

Getting your carpets professionally cleaned is a great idea if you want to maintain their overall quality and increase the life of your carpets. Professional carpet cleaners have access to industry-leading technology, advanced cleaning techniques, and specialized cleaning solutions that are designed specifically for your type of carpet. This can help ensure that the job is done quickly and efficiently while also extending the life of your carpets.

Professional cleaners also have expertise in areas such as fabric protectors, color correction, odor removal, spot treatment, deep steam extraction, stain removal and more. They know how to safely use equipment like steam cleaners or low moisture machines without damaging delicate fabrics or causing discoloration. With their knowledge and experience they will be able to apply appropriate products based on the condition of each individual carpet so it’s thoroughly cleaned without being damaged further by improper tools or chemicals.

Ignoring the presence of mold in your home or business can be dangerous, and can lead to costly damage to property or even human health. Mold is a type of fungus that grows on damp surfaces and thrives in warm, humid environments.

When left unchecked, mold growth can spread quickly throughout an area, causing damage to materials like drywall and flooring. In addition, mold spores floating around in the air may cause nasal congestion, coughing, sore throat and other respiratory issues if inhaled over extended periods.

Therefore it’s important to act quickly when you spot signs of mold contamination—even if the amount appears small at first glance. To address any kind of problem with mold growth properly it’s recommended that you seek professional assistance from a certified mold remediation specialist who has experience effectively containing and removing this type of contamination safely.

Smoke damage repair can be a long and difficult process depending on the type of damage and extent of the smoke. Generally speaking, repairing smoke damage can take between 1-3 weeks but this timeline may be lengthened if further structural damages are present.


The first step in smoke damage repair is to make sure that all areas affected by the smoke have been thoroughly cleaned and deodorized. This includes removing any soot or residue from ceilings, walls, floors, furniture and other belongings. Specialty cleaners like dry cleaning solvent or detergents may need to used in order to remove more stubborn stains or odors. Additionally, air filtration systems may need to be set up in rooms where there is heavy smoke contamination due to particles in the air that could worsen indoor air quality. Depending on how extensive this cleanup process needs to be (and how many affected rooms there are) it could take anywhere from several hours up to a full day’s work for one person (or even an entire team).

Once clean up has been completed then repairs for any damaged surfaces must begin immediately before corrosion sets into wood surfaces or paint finishes become permanently discolored by soot deposits. This can involve scraping away old discolored paint coatings as well undertaking tasks such as drywall installation/repairs, painting walls & ceilings and refinishing hardwood furniture pieces – each with its own individual timetable which should not usually exceed 3 days per task if performed professionally with appropriate techniques/products used along every single step of the way).

Finally , once all repairs have been completed then final touches like replacing carpets/flooring materials & installing new fixtures should tie everything together – potentially taking another 2-5 days altogether depending on what replacements were required & factoring potential additional costs associated with procuring replacement materials for these particular tasks too! All things considered though ultimately dealing efficiently with any smoke related problems requires specialized equipment / skillset(s) & an adequate amount of time dedicated solely towards resolving them correctly – leading us back full circle again here that repairing such marks / effects does indeed might typically require anything from 1-3 weeks worth!

Removing soot from metal can be a tricky task, but if done correctly, it can help restore the original sheen of your metal surfaces.

The first step to removing soot is to use a wire brush or steel wool to gently scrub away at the soot deposits. This will help loosen and break up any stubborn particles that are sticking to the surface of the metal. Additionally, you may want to use a vacuum cleaner with an attachment attached in order to remove any remaining debris and dust particles which could prevent successful cleaning.

Once you have removed as much soot as possible using these techniques, you may need stronger cleaning solutions depending on how stubborn the sooth build-up is on your metal surfaces. You could try using white vinegar and baking soda mixed together – this combination creates a mildly acidic solution capable of breaking down even heavily stained areas. Leave it there for 15 minutes before rinsing off with warm water and wiping with a cloth or sponge. Alternatively, many people have had success with rubbing alcohol for more stubborn stains – just make sure not to get it onto painted surfaces!

Finally, should all else fail – car wax can be used after vigorous scrubbing in order seal off any remaining leftover traces of dirt from your metals!

If you’re looking for the best restoration contractors near me, the key is to research and find professionals with a strong track record of success. Start by asking around in your community – friends, family members, and colleagues who have recently renovated their homes may be able to provide strong references.

You can also look online for reviews of local restoration contractors in your area. With this information in hand, it’s important to vet each contractor before selecting one. Make sure they are certified with reasonable industry experience and good customer service history. Check that they offer comprehensive services (including inspections as needed) and fair prices that fit within your budget. If possible, ask for portfolio examples or testimonials from past projects. Additionally, make sure to consider whether the contractor offers warranties on their work – typically 1-3 years – as well as any other essential details such as coverage limits or liability protection.

Finally, once you’ve narrowed down your choices based on these criteria, select a few potential restoration contractors and talk to them directly about their policies and services so that you choose one who meets all your needs accurately and efficiently.

Removing soot from brick walls can be quite a laborious task, but it is possible with the right approach and knowledge. Professional cleaning services are one of the best recommendations for removing soot from brick walls as they have extensive experience in working with these types of materials.

You will need to prepare the area by laying down drop cloths or similar materials to protect any furniture or flooring that may exist beneath it. Next, you should use a vacuum cleaner to remove any loose dust particles. This will make it easier for the professional cleaners to take care of the remaining dirt and grime more easily and efficiently.

The professionals may then attack stubborn patches of soot using pressure washers which provide additional force behind their cleaning agents in order to break down caked-on debris and wash away dirt and grime much more effectively than manual scrubbing alone could do. They might also choose to use some abrasive tools such as steel wool pads soaked in ammonia or hot water depending on how stubborn the stains are in order to help them effectively break down residue stuck onto surfaces easily without damaging surrounding areas.

Once all that’s done, run another round of vacuuming over your wall before calling it a day! With this approach you should be able accomplish this task swiftly with minimum effort while getting great results at minimal cost – depending on how big an area needs treating, you can often get reliable professionals who specialize in brick work for reasonably cheap prices per job!

Thank you to Wise Guys Pro Wash for sharing this information on removing soot from brick wise us!

It is highly recommended to hire a certified professional restoration company as soon as the floodwaters have receded. This is important to ensure that the damage associated with flooding is mitigated quickly, thoroughly and correctly to avoid any future problems down the line. The services of a professional can help limit any further destruction caused by water accumulation and identify areas where additional repair will be needed. Additionally, many insurance companies require proof of mitigation in order for them to provide coverage for damages related to floods, so having a reputable company onboard can ensure your home or business receives proper care and protection during this difficult time.

When you’re dealing with the aftermath of a fire, it is essential to have professional help. A restoration company provides the expertise and experience necessary for assessing the damage, removing debris, restoring any damaged property or items, and taking preventative steps to ensure similar disasters don’t reoccur in the future.

Fire restoration specialists use specialized equipment to thoroughly clean soot and smoke residue from furniture, walls, carpets, countertops and more. They’ll also treat affected areas with tools designed specifically for restoring materials that may have been exposed to flames or smoke. In addition to cleaning up after disaster strikes your home or business premises , fire remediation experts will be able to detect and repair structural problems caused by heat damage like cracked walls, caved-in roofs or weakened foundations which restore the building back its pre-fire condition as best as possible. Furthermore they can detect hidden issues such as water breaches in insulation underneath drywall which could cause further damages if left unrepaired.